DENTAL BILLING AND CLAIMS RECOVERY

Outsourced Dental Billing Services

A dental practice should not need a full billing department to keep claims moving. This service gives practices a dedicated billing specialist for verification, claims, denials, AR follow-up, payment posting and patient billing without a full-time hire or long-term contract.

Smiling billing specialist in a navy quarter-zip sweater holding a laptop
OUR SERVICES

Every Step of Your Revenue Cycle, Managed

Billdontix goes beyond claims submission. Each stage below is handled by a dedicated team member and reported back to your practice.

Insurance Verification & Eligibility

Coverage, deductibles, benefit breakdowns, annual maximums and frequency limitations are checked before the patient's appointment, including prior authorizations for major treatments.

Clean Claims Submission

Claims are coded to current CDT standards and submitted with the narratives, X-rays and periodontal charting each payer requires, to help reduce avoidable delays.

Payment Posting & Reconciliation

EOBs and ERAs are posted and reconciled against expected reimbursement daily, so underpayments surface early instead of at month-end.

Denial Management & Appeals

Each denial is reviewed for root cause, then corrected, refiled or appealed with supporting documentation rather than written off by default.

Accounts Receivable Follow-Up

Unpaid claims are followed up at 30, 60, and 90 days to help keep your aging report moving and collections on schedule.

Patient Billing & Statements

Clear, itemized statements are designed to reduce billing disputes and help patients understand and pay their balances faster.

Credentialing & Re-Credentialing

Payer enrollment and re-credentialing are tracked and managed proactively to help maintain your in-network status without lapses.

Reporting & Revenue Analytics

Monthly reports on collections, denial trends and A/R aging are reviewed with your team, with time set aside to discuss what's next.

TRUST & SECURITY

Who Is Handling Your Billing And How It Is Protected

Dental billing means working with protected health information every day. Here is what is in place before your account ever goes live.

Dental-only specialists

Your account is staffed by billers trained specifically on dental workflows and CDT coding, not a medical billing team working an unfamiliar specialty.

HIPAA-compliant access

Connections to your practice management system use HIPAA-compliant protocols with role-based access, so team members see only what their work requires.

Signed BAA before access

A Business Associate Agreement is executed before any account access begins, setting out how patient data is handled and protected.

Your data stays yours

Your practice retains ownership of its patient records, billing history and reports at all times during the engagement and after it ends.

ONBOARDING

A Seamless Transition, Start to End

Most practices are fully live within two to four weeks, with visibility into progress from week one.

  1. 1

    Discovery & Current System Review

    We assess your software workflows, analyze your A/R aging reports, and align our claims strategy with your current clinical guidelines.

  2. 2

    Secure HIPAA Connections Set Up

    We establish secure, role-based remote access pipelines directly to your server or cloud management platform with zero local disruptions.

  3. 3

    Staff Alignment & Hand-off Protocols

    Our specialists coordinate with your front desk team on daily verification lists, documentation collection, and posting protocols.

  4. 4

    Live Launch & Active Claims Management

    We begin taking complete ownership of day-to-day billing, actively checking submissions and recovering outstanding balances.

TRANSPARENT METRICS

What You Will See Each Month

Reports are reviewed with your team on a set cadence, not just emailed and filed away.

  • Collections vs. expected reimbursement

    Monthly
  • Denial trends by payer and reason

    Monthly
  • A/R aging: 30/60/90+ day buckets

    Monthly
  • Claim status detail

    Ongoing
  • Live review with your team

    By request

Why Practices Choose Billdontix

Dental billing runs on its own codes, documentation and payer rules. Our processes are designed around that from the start.

Specialty & DSO ready

Workflows scale from a single-provider practice to a multi-location DSO, including periodontics, ortho, endo and oral surgery.

Accurate CDT coding

Every claim is reviewed for correct CDT coding before submission, to help reduce coding errors, downcoding and avoidable denials.

Transparent reporting

You see collections, denials and A/R in plain terms, with no metrics held back and no surprises at month-end.

Works With Your Existing Software

There is no need to switch software or disrupt your existing workflow. Our team securely works within the practice management system you already use, including Dentrix, Eaglesoft, Open Dental, Curve Dental, Carestream and MacPractice. We integrate seamlessly with your current processes, allowing your staff to continue working as usual while we manage your dental billing behind the scenes.

Supported dental software: Dentrix, Eaglesoft, Open Dental, Curve Dental, Carestream Dental and MacPractice

See Where Your Revenue Is Tied Up

Request a free A/R audit to find out which claims are still recoverable and how Billdontix can help improve collections.

FAQs

No. We work seamlessly within your existing practice management software, including Dentrix, Eaglesoft, Open Dental, Curve Dental, Carestream, MacPractice, and many others. We securely access your system remotely and integrate with your current workflows. Zero disruption.

Yes, our team handles transparent patient statement processing, helping resolve account balance disputes and processing patient collections directly in your current software.

These specialized medical cross-coding practices submit eligible treatments (such as dental-related trauma or sleep appliances) through primary medical health insurance.

Payer verifications and clean claim submission protocols occur immediately. Most practices see recovery metrics improve within the first 60 days of launching.

Our billing agreements operate month-to-month. There are no hidden lock-in contracts, giving you absolute flexibility based on practice performance.

We offer competitive, percentage-based monthly pricing plans. You only pay directly for successful collections processed by our dedicated billing specialist.

Yes! Our onboarding audit aggressively reviews your aging accounts receivable reports to flag and recover outstanding claims still eligible under payer rules.